Quick Answers
Frequently Asked Questions
Before getting in touch, you may find the answer you need below. For anything else, send us a message and we’ll be happy to help.
Is there a minimum order?
No. You can order a single personalised item or place a larger order for your business, team, event or organisation.
How do I send my artwork or logo?
You can upload your artwork when ordering or send it to us after placing your order. High-resolution PNG, PDF, SVG or vector files usually produce the best results.
Can you help if my artwork is not print-ready?
Yes. Send us what you have and we’ll review it before printing. We can advise on image quality, positioning and the best way to prepare your design.
How long will my order take?
Turnaround times depend on the product, quantity and artwork approval. We aim to prepare orders as quickly as possible and will contact you if anything is likely to delay production.
Do you deliver across the UK and Ireland?
Yes. We can deliver personalised clothing, hats and transfers throughout the UK and Ireland. Delivery options and costs are shown during checkout.
Can I order for a business, school, club or event?
Absolutely. We work with businesses, schools, sports clubs, teams, organisations and event groups. Contact us for help with larger or more specialised orders.
Can I see a proof before printing?
For suitable orders, we can confirm placement and artwork details before production. If you have specific requirements, include them with your order or contact us before purchasing.
Can personalised products be returned?
Personalised products are made specifically for you and normally cannot be returned because of a change of mind. If your order arrives faulty, damaged or incorrect, contact us and we’ll investigate it promptly.